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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a Learning Card with four fields for hypothesis, observation, insight, and action.
Product Discovery
Learning Card
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.The Learning Card connects traceable test results to a reasoned next action while keeping the limits of the insight visible.
Complexitydifferent
MediumLowMediumLow
Timedifferent
30-60 min je Interview1-2 Tage1-4 Wochen25-40 min
Participantsdifferent
5-12 Interviews10-303-10 Kunden1-5
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsClick Heatmap, Success Rate, Design RecommendationsConcierge Learnings, Service Blueprint, MVP RisksLearning Card with evidence and next action
Tags1 shared
DiscoveryInterviewsValidation
UXNavigationFindabilityValidation
MVPValidationServiceDiscovery
ExperimentsValidationDiscoveryLearning
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