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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
MediumMediumHighLow
Timedifferent
30-60 min je Interview45-90 min2-8 h45-90 min
Participantsdifferent
5-12 Interviews2-52-82-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsA3 Report, Action Plan, Root Cause AnalysisProblem Analysis, Decision Analysis, Risk PlanAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
DiscoveryInterviewsValidation
LeanProblem solvingCoachingOperations
Problem solvingRoot causeDecisionOperations
AssumptionsRiskDecisionDiscovery
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