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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-60 min je Interview15-30 min2-4 h45-90 min
Participantsdifferent
5-12 Interviews2-62-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsRoot cause notes, CountermeasuresBarrier Inventory, Failure Analysis per Barrier, Action BacklogA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
DiscoveryInterviewsValidation
Root causeIncidentLeanProblem solving
Root causeSafetyIncident
LeanProblem solvingCoachingOperations
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