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Criterion
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Purposedifferent
When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.
Complexitysame
LowLowLowLow
Timedifferent
60-120 min30–60 min per interview15-30 min15-45 min
Participantsdifferent
4-101 participant per interview3-121-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsInterview Notes, Themes, Insight SummaryIdea sheets, Expanded concepts, Prioritized listMind Map, Topic Clusters, Open Questions
Tagsno overlap
FacilitationAlignmentDiscovery
QualitativeResearchCustomerDiscovery
BrainstormingCollaborationInclusionIdeas
BrainstormingIdeasMappingStructureFacilitation
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