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Criterion
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowLowMedium
Timedifferent
60-120 min30–60 min per interview45-90 min1-2 h
Participantsdifferent
4-101 participant per interview2-84-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsInterview Notes, Themes, Insight SummaryAssumption List, Critical Assumptions, Learning PlanAlignment Map, Open Issues, Decision Questions
Tagsno overlap
FacilitationAlignmentDiscovery
QualitativeResearchCustomerDiscovery
AssumptionsRiskDecisionDiscovery
AlignmentStakeholdersStrategyFacilitation
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