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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 h1-3 h15-30 min1-3 h
Participantsdifferent
3-122-62-62-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsStandard Work Sheet, Deviation List, Improved Standard, Training NeedsRoot cause notes, CountermeasuresCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Systems thinkingTradeoffsLeadership
LeanProcessQuality
Root causeIncidentLeanProblem solving
Root causeTreeIncidentQuality
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