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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 h1-4 h30-60 min15-30 min
Participantsdifferent
3-123-82-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanIceberg Worksheet, Pattern Notes, Intervention IdeasRoot cause notes, Countermeasures
Tagsno overlap
Systems thinkingTradeoffsLeadership
Root causeProblem solvingQualityIncident
Systems thinkingRoot causePatterns
Root causeIncidentLeanProblem solving
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