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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 h60-180 min45-90 min20-45 min
Participantsdifferent
3-123-103-101-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsResponsibility Map, Role Agreements, Open QuestionsOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
Systems thinkingTradeoffsLeadership
IncidentTimelineSite Reliability Engineering
RolesResponsibilityTeamFacilitation
ResponsibilityLeadershipTeam
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