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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-2 h30-120 min90-180 min45-90 min
Participantsdifferent
3-122-64-122-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsObservation Notes, Improvement IdeasDecision Rights Matrix, AgreementA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Systems thinkingTradeoffsLeadership
LeanObservationProcessOperations
DecisionGovernanceAlignmentResponsibility
LeanProblem solvingCoachingOperations
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