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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-2 h45-90 min1-3 h30-120 min
Participantsdifferent
3-123-83-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsProcess Map, Handoff List, Improvement BacklogObservation Notes, Improvement Ideas
Tagsno overlap
Systems thinkingTradeoffsLeadership
Systems thinkingFramingStakeholders
ProcessOperationsImprovement
LeanObservationProcessOperations
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