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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 h20-45 min30-90 min30-60 min
Participantsdifferent
3-121-103-122-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsBehavior Over Time Graph, Trend Hypotheses, Key EventsPostmortem Doc, Action Items, TimelineIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
Systems thinkingTradeoffsLeadership
Systems thinkingPatternsDynamics
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingRoot causePatterns
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