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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Red Teaming method illustration showing its working structure
Decision Making
Red Teaming
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.For strategic decisions with high reach, agreement and gut feeling are often not enough. Red teaming brings deliberate opposition into the situation and tests where a plan breaks under real counterarguments.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-3 Tage0.5-3 Tage1-3 h1-4 h
Participantsdifferent
Internes Team5-153-123-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRich Picture, Root Definitions, Conceptual Models, Change AgendaKnowledge Map, Critical Knowledge Areas, Transfer PlanChallenge Findings, Risk Register, Mitigation Plan
Tagsno overlap
ResearchCustomerSynthesis
Soft systemsComplexitySensemakingSystems thinking
KnowledgeMappingRisk
RiskDecisionSensemaking
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