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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 Tage0.5-2 Tage60-120 min1-2 Tage
Participantsdifferent
Internes Team6-122-81-4
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesService Blueprint, Fail Points, Ownership MapCommunication Canvas, Stakeholder Messages, Architecture Communication PlanArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
ResearchCustomerSynthesis
Service designOperationsJourneyBlueprint
ArchitectureCommunicationStakeholdersCanvas
ArchitectureDocumentationCommunication
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