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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration with architecture components and concrete change tasks for comparison.
Architecture
SAAM (Software Architecture Analysis Method)
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Tage1-4 hPreparation, scenario analysis, and findings review; effort depends on scope1-3 h
Participantsdifferent
Internes Team3-8Architecture experts and stakeholders for scenarios and weighting2-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanDomain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternativesCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
ResearchCustomerSynthesis
Root causeProblem solvingQualityIncident
ArchitectureChangeAnalysisComparisonQuality
Root causeTreeIncidentQuality
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