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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitysame
MediumMedium
Timedifferent
1-3 Tage1-4 h
Participantsdifferent
Internes Team3-8
Formatsame
Workshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
ResearchCustomerSynthesis
Root causeProblem solvingQualityIncident
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Affinity Diagramming
UX Research
Affinity Diagramming