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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage45-90 min30–60 min1-3 h
Participantsdifferent
Internes Team3-104-85-30
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesResponsibility Map, Role Agreements, Open QuestionsEmpathy Map, Assumptions List, Research GapsConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
ResearchCustomerSynthesis
RolesResponsibilityTeamFacilitation
SynthesisQualitativeWorkshop
FacilitationConsensusWorkshopAlignment
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