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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage45-90 min1-4 h30-60 min
Participantsdifferent
Internes Team3-123-82-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRAPID Role Map, Recommendation, Decision LogProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
ResearchCustomerSynthesis
DecisionRolesGovernance
Root causeProblem solvingQualityIncident
DecisionRolesGovernanceAlignment
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