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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Quality Attribute Workshop workspace showing the question, observations, and next decision.
Architecture
Quality Attribute Workshop
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.A Quality Attribute Workshop translates quality requirements into concrete scenarios and architecture impulses. The method brings product, engineering, and operations to the same view of desired properties.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage2-4 h1-4 h15-30 min
Participantsdifferent
Internes Team5-153-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesQuality Scenarios, Priority List, Architecture ConcernsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
ResearchCustomerSynthesis
RequirementsArchitectureWorkshop
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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