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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Quality Attribute Workshop workspace showing the question, observations, and next decision.
Architecture
Quality Attribute Workshop
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.A Quality Attribute Workshop translates quality requirements into concrete scenarios and architecture impulses. The method brings product, engineering, and operations to the same view of desired properties.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage2-4 h30-120 min30–60 min
Participantsdifferent
Internes Team5-152-64-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesQuality Scenarios, Priority List, Architecture ConcernsObservation Notes, Improvement IdeasEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
ResearchCustomerSynthesis
RequirementsArchitectureWorkshop
LeanObservationProcessOperations
SynthesisQualitativeWorkshop
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