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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Product Vision Board with its method-specific working model.
Product Strategy
Product Vision Board
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a product needs a shared direction, it connects target audience, benefit, and business picture in a clear vision. It makes the envisioned future legible for the team.McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Tage1-2 h2-4 h1-3 h
Participantsdifferent
Internes Team2-83-123-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesProduct Vision Board, Vision Statement, Assumptions and Validation Questions7S Assessment, Alignment Gaps, Change ActionsCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ResearchCustomerSynthesis
VisionCanvasStrategyAlignment
OrganizationStrategyAlignmentChange
JourneyCustomerService designCanvas
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