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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Tage20–45 min60-180 min1-3 h
Participantsdifferent
Internes TeamSmall cross-functional group4-201-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRisk list, Mitigation plan, Assumption logCynefin Map, Domain-specific Actions, Sensemaking NotesArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
ResearchCustomerSynthesis
RiskDecisionFailurePlanning
ComplexitySensemakingDecision
SensemakingDecisionRationale
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