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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Tage1 h bis mehrere Wochen1-3 h0.5-5 Tage
Participantsdifferent
Internes Team1-83-104-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeProcess Map, Handoff List, Improvement BacklogKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
ResearchCustomerSynthesis
Continuous improvementLeanExperiments
ProcessOperationsImprovement
LeanContinuous improvementOperations
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