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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Tage15-45 min30-60 min je Interview60-120 min
Participantsdifferent
Internes Team1-105-12 Interviews4-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesMind Map, Topic Clusters, Open QuestionsInterview Notes, Opportunity Themes, Customer QuotesProblem Statement, Scope Boundaries, Assumption List, Next Analysis Questions
Tagsno overlap
ResearchCustomerSynthesis
BrainstormingIdeasMappingStructureFacilitation
DiscoveryInterviewsOpportunityCustomer
FacilitationAlignmentDiscovery
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