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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Tage1-3 h2-4 h1-2 h
Participantsdifferent
Internes Team3-123-81-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesKnowledge Map, Critical Knowledge Areas, Transfer PlanFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
ResearchCustomerSynthesis
KnowledgeMappingRisk
Theory of ConstraintsSystems thinkingChange
KnowledgeConceptsMappingSensemaking
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