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| Criterion |  UX Research Personas |  Knowledge Modeling Knowledge Mapping |  Operations Fishbone Diagram |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Tage | 1-3 h | 30-60 min |
Participantsdifferent | Internes Team | 3-12 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | Knowledge Map, Critical Knowledge Areas, Transfer Plan | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | ResearchCustomerSynthesis | KnowledgeMappingRisk | Root causeQualityOperations |
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