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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Tage1-5 Tage1-3 h1-3 h
Participantsdifferent
Internes Team4-123-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesLogic Model, Change Objectives, Intervention Components, Evaluation PlanKnowledge Map, Critical Knowledge Areas, Transfer PlanSystem Map, Dependencies, Leverage Points
Tagsno overlap
ResearchCustomerSynthesis
ChangeSystems thinkingCapability
KnowledgeMappingRisk
Systems thinkingMappingBoundariesChange
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