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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Tage1-3 h30–60 min1-3 h
Participantsdifferent
Internes Team2-84-81-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesIssue Map, Positions, Argument NotesEmpathy Map, Assumptions List, Research GapsArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
ResearchCustomerSynthesis
RationaleKnowledgeDecision
SynthesisQualitativeWorkshop
SensemakingDecisionRationale
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