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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Tage1-3 h60-180 min0.5-3 Tage
Participantsdifferent
Internes Team2-84-205-15
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesIssue Map, Positions, Argument NotesCynefin Map, Domain-specific Actions, Sensemaking NotesRich Picture, Root Definitions, Conceptual Models, Change Agenda
Tagsno overlap
ResearchCustomerSynthesis
RationaleKnowledgeDecision
ComplexitySensemakingDecision
Soft systemsComplexitySensemakingSystems thinking
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