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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-3 Tage60-120 min2-4 hHalf day
Participantsdifferent
Internes Team2-83-83-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsLeverage Map, Action Strategy
Tagsno overlap
ResearchCustomerSynthesis
Theory of ConstraintsAssumptionsSystems thinking
Theory of ConstraintsSystems thinkingChange
Systems thinkingChangeStrategy
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