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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-3 Tage60-120 min1-4 Wochen2-4 h
Participantsdifferent
Internes Team2-86-30 Experten3-8
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsExpert Forecast, Consensus Range, Assumption NotesFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
ResearchCustomerSynthesis
Theory of ConstraintsAssumptionsSystems thinking
ForecastingExpertsDecisionStrategy
Theory of ConstraintsSystems thinkingChange
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