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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Surveys method illustration showing its working structure
UX Research
Surveys
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage30–60 min1-2 Tage3-14 Tage
Participantsdifferent
Internes Team4-810-3050+
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research GapsClick Heatmap, Success Rate, Design RecommendationsSurvey Results, Charts, Segment Insights
Tagsno overlap
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
UXNavigationFindabilityValidation
QuantitativeResearchValidation
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