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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage30-90 min30–60 min60-90 min
Participantsdifferent
Internes Team1-64-84-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesDecision Tree, Option Map, Assumption ListEmpathy Map, Assumptions List, Research GapsProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
ResearchCustomerSynthesis
DecisionTreeOptions
SynthesisQualitativeWorkshop
FacilitationDecisionProblem solvingWorkshop
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