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| Criterion | ![]() UX Research Personas | ![]() Facilitation Decision Jam | ![]() Operations A3 Problem Solving | ![]() Facilitation Consensus Workshop |
|---|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 Tage | 60-90 min | 45-90 min | 1-3 h |
Participantsdifferent | Internes Team | 4-10 | 2-5 | 5-30 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | Problem Cluster, Prioritized Challenge, Experiment | A3 Report, Action Plan, Root Cause Analysis | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | ResearchCustomerSynthesis | FacilitationDecisionProblem solvingWorkshop | LeanProblem solvingCoachingOperations | FacilitationConsensusWorkshopAlignment |



