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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 Tage30-60 min2-8 h90-180 min
Participantsdifferent
Internes Team2-102-84-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesDACI Matrix, Decision Owner, Decision LogProblem Analysis, Decision Analysis, Risk PlanDecision Rights Matrix, Agreement
Tagsno overlap
ResearchCustomerSynthesis
DecisionRolesGovernanceAlignment
Problem solvingRoot causeDecisionOperations
DecisionGovernanceAlignmentResponsibility
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