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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for DACI
Decision Making
DACI
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Tage30-60 min1-3 h45-90 min
Participantsdifferent
Internes Team2-105-303-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesDACI Matrix, Decision Owner, Decision LogConsensus Clusters, Theme Titles, Priority AreasRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
ResearchCustomerSynthesis
DecisionRolesGovernanceAlignment
FacilitationConsensusWorkshopAlignment
DecisionRolesGovernance
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