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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a MoSCoW board with four columns and a visible release boundary.
Delivery
MoSCoW
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a release carries too many demands and priorities are only ever negotiated, MoSCoW creates clear boundaries for the next cut. Must, Should, Could, and Won't make commitment, room for maneuver, and trade-off logic visible to everyone involved.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 Tage90-180 min1-2 Tage30-90 min
Participantsdifferent
Internes Team3-810-503-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesCoD Table, Prioritization SequenceKano Matrix, Feature Classes, Priority ThemesPrioritized Backlog, Release Scope, Tradeoff Notes
Tagsno overlap
ResearchCustomerSynthesis
PrioritizationDeliveryEconomicsDecision
SatisfactionPrioritizationCustomer
PrioritizationScopeDecision
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