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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage1-3 h45-90 min30-60 min
Participantsdifferent
Internes Team5-303-122-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConsensus Clusters, Theme Titles, Priority AreasRAPID Role Map, Recommendation, Decision LogDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
ResearchCustomerSynthesis
FacilitationConsensusWorkshopAlignment
DecisionRolesGovernance
DecisionRolesGovernanceAlignment
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