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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Tage1-2 h1-3 h2-4 h
Participantsdifferent
Internes Team1-83-123-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConcept Map, Relationship Labels, Knowledge GapsSystem Map, Dependencies, Leverage PointsFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
ResearchCustomerSynthesis
KnowledgeConceptsMappingSensemaking
Systems thinkingMappingBoundariesChange
Theory of ConstraintsSystems thinkingChange
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