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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Tage1-2 h1-5 Tage1-3 h
Participantsdifferent
Internes Team1-84-123-12
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConcept Map, Relationship Labels, Knowledge GapsLogic Model, Change Objectives, Intervention Components, Evaluation PlanSystem Map, Dependencies, Leverage Points
Tagsno overlap
ResearchCustomerSynthesis
KnowledgeConceptsMappingSensemaking
ChangeSystems thinkingCapability
Systems thinkingMappingBoundariesChange
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