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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Communication Plan
Delivery
Communication Plan
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Storytelling
Facilitation
Storytelling
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage45-90 min60–90 min45-120 min
Participantsdifferent
Internes Team2-62-81-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesCommunication Plan, Channel Matrix, Message CadenceStakeholder Map, Engagement Plan, Risk NotesNarrative Outline, Key Message, Story Arc
Tagsno overlap
ResearchCustomerSynthesis
CommunicationStakeholdersDeliveryPlanning
StakeholdersAlignmentFacilitationChange
CommunicationNarrativeStakeholdersFacilitation
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