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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 Tage1-4 h0.5-2 Tage60-120 min
Participantsdifferent
Internes Team1-56-122-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesContext Diagram, Container Diagram, Component DiagramService Blueprint, Fail Points, Ownership MapCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
ResearchCustomerSynthesis
ArchitectureCommunicationVisualization
Service designOperationsJourneyBlueprint
ArchitectureCommunicationStakeholdersCanvas
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