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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage45-90 min60-90 min1-3 h
Participantsdifferent
Internes Team2-84-105-30
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesAssumption List, Critical Assumptions, Learning PlanProblem Cluster, Prioritized Challenge, ExperimentConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
ResearchCustomerSynthesis
AssumptionsRiskDecisionDiscovery
FacilitationDecisionProblem solvingWorkshop
FacilitationConsensusWorkshopAlignment
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