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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Tage1-3 h30-60 min60-180 min
Participantsdifferent
Internes Team1-82-104-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesArgument Map, Evidence Gaps, Decision RationaleDACI Matrix, Decision Owner, Decision LogCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
ResearchCustomerSynthesis
SensemakingDecisionRationale
DecisionRolesGovernanceAlignment
ComplexitySensemakingDecision
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