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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of Three Horizons with its method-specific working model.
Business Strategy
Three Horizons
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.Three Horizons helps clarify strategic options across different timeframes. It compares strengths, risks, market logic, and investment choices, and captures the result as a horizon map, portfolio view, and initiatives per horizon.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-3 Tage30-60 minHalbtags-Workshop, dann iterativ1 Tag bis mehrere Wochen
Participantsdifferent
Internes Team1-53-124-10
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesABC Classification, Focus Rules, Control ListHorizon map, Portfolio view, Initiatives per horizon, Resource planProblem Statement, Prototype, Test Learnings
Tagsno overlap
ResearchCustomerSynthesis
PrioritizationOperationsPortfolio
StrategyInnovationPortfolioForesight
InnovationPrototypeResearch
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