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Criterion
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowMediumLowLow
Timedifferent
1 h bis mehrere Wochen90-180 min30-120 min45-90 min
Participantsdifferent
1-85-152-63-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
PDCA Log, Experiment Plan, Learning Outcome, Standard ChangeSpotify Model Map, Action ListObservation Notes, Improvement IdeasExpectation Map, Alignment Notes, Agreements
Tagsno overlap
Continuous improvementLeanExperiments
TeamOrganizationAlignmentDiagnosis
LeanObservationProcessOperations
AlignmentStakeholdersTeam
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