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Criterion
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowHighLowMedium
Timedifferent
1 h bis mehrere Wochen0.5-3 Tage30-120 min1-3 h
Participantsdifferent
1-85-152-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
PDCA Log, Experiment Plan, Learning Outcome, Standard ChangeRich Picture, Root Definitions, Conceptual Models, Change AgendaObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
Continuous improvementLeanExperiments
Soft systemsComplexitySensemakingSystems thinking
LeanObservationProcessOperations
ProcessOperationsImprovement
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