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Criterion
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumMediumLow
Timedifferent
1 h bis mehrere Wochen120 min initial, dann laufend0.5-5 Tage30-120 min
Participantsdifferent
1-83-64-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
PDCA Log, Experiment Plan, Learning Outcome, Standard ChangeHEART-GSM Table, DashboardKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateObservation Notes, Improvement Ideas
Tagsno overlap
Continuous improvementLeanExperiments
MetricsUX researchMeasurementSatisfaction
LeanContinuous improvementOperations
LeanObservationProcessOperations
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