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Criterion
Four paper collections for projects, responsibilities, resources and archives.
Knowledge Modeling
PARA Method
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
The PARA Method organizes knowledge into Projects, Areas, Resources, and Archives. It creates order when digital notes, files, and tasks no longer cleanly fit current work.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 h Setup, laufend0.5-2 Tage1-3 h30-60 min
Participantsdifferent
16-123-101-5
Formatdifferent
AsyncWorkshopWorkshopAsync
Outputdifferent
PARA Structure, Project Notes, Knowledge ArchiveService Blueprint, Fail Points, Ownership MapCustomer Journey Canvas, Pain Points, Experience OpportunitiesABC Classification, Focus Rules, Control List
Tagsno overlap
KnowledgeProductivityOrganization
Service designOperationsJourneyBlueprint
JourneyCustomerService designCanvas
PrioritizationOperationsPortfolio
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