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Criterion
Four paper collections for projects, responsibilities, resources and archives.
Knowledge Modeling
PARA Method
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
The PARA Method organizes knowledge into Projects, Areas, Resources, and Archives. It creates order when digital notes, files, and tasks no longer cleanly fit current work.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 h Setup, laufend2-4 h60-120 min1-4 Wochen
Participantsdifferent
14-103-63-10 Kunden
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
PARA Structure, Project Notes, Knowledge ArchiveJourney Map, Pain-point List, Opportunity BacklogOpportunity Score Table, Top OutcomesConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
KnowledgeProductivityOrganization
JourneyServiceService design
PrioritizationDiscoveryOutcomesNeeds
MVPValidationServiceDiscovery
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