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Criterion
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Purposedifferent
When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
60-120 min1-2 Tage30–60 min1-3 Wochen
Participantsdifferent
3-610-504-85-12 Interviews
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Opportunity Score Table, Top OutcomesKano Matrix, Feature Classes, Priority ThemesEmpathy Map, Assumptions List, Research GapsJob Stories, Outcome Statements, Opportunity List
Tagsno overlap
PrioritizationDiscoveryOutcomesNeeds
SatisfactionPrioritizationCustomer
SynthesisQualitativeWorkshop
CustomerOutcomesNeeds
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